CONTACT US

Need Help?

We're available to assist with questions related to our products and online store.

For customer-service inquiries, please contact us by email:

support@skinybeauty.shop

What We Can Help With

You can contact us regarding:

  • Product questions
  • Order information
  • Order status
  • Shipping and delivery
  • Tracking information
  • Address-change requests
  • Order cancellations
  • Returns
  • Refunds
  • Damaged or incorrect products
  • Payment-related questions
  • Privacy inquiries
  • General customer service

Contacting Us About an Existing Order

If your question relates to an order you have already placed, please include your order number in your email.

For damaged, defective, missing, or incorrect products, please also include clear photographs showing the issue where applicable.

Providing this information helps us identify your order and review your request more efficiently.

Customer Support Email

support@skinybeauty.shop

Before contacting us, you may also find helpful information in our FAQ, Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service.