SHIPPING POLICY
Shipping Policy
We want every customer to have a clear understanding of how orders are prepared, shipped, and delivered. Please review the following information before placing your order.
Order Preparation
Orders are generally prepared for shipment within 5 business days after they are successfully placed.
Business days are Monday through Friday and exclude public holidays.
After your order has been dispatched, we will send a shipping confirmation email. Tracking information will be included when available.
Estimated Transit Time
Once an order has been shipped, delivery normally takes approximately 10–20 business days.
Delivery times may vary depending on the destination, shipping carrier, customs procedures, weather conditions, local delivery networks, or other circumstances outside our reasonable control.
Delivery estimates are provided for reference only and should not be considered guaranteed arrival dates.
Shipping Fees
Our standard shipping rates are:
- Orders of $39 USD or more: Free standard shipping
- Orders below $39 USD: $5.99 USD standard shipping
The applicable shipping charge will be displayed at checkout before your purchase is completed.
Delivery Locations
We ship to destinations currently supported by our logistics partners.
Whether delivery is available to your location will normally be determined during checkout.
If we are unable to deliver an order to the shipping address provided, we may contact you to arrange an appropriate solution.
Tracking Information
Tracking details are normally provided after your package has been handed over for shipment.
Please note that tracking information may take some time to appear or update after the carrier receives the parcel.
Shipping Address Changes
Please review your shipping address carefully before submitting your order.
If you notice an error after placing an order, contact us at:
Address changes can generally only be requested before an order enters fulfillment or is shipped.
Once the package has been dispatched, we cannot guarantee that the shipping address can be changed.
Customers are responsible for providing complete and accurate delivery information at checkout.
International Orders and Customs
International shipments may be subject to customs procedures or import requirements established by the destination country or region.
Where customs duties, import taxes, handling charges, or similar fees apply, such charges are determined by the relevant authorities or logistics providers.
Shipping Questions
If you need assistance with shipping, tracking, or an existing order, please contact:
Email: support@skinybeauty.shop
When contacting us about an existing order, please include your order number whenever possible.